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      SurePayroll

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      Customer Service Representative (CSR) Interview

      18 Feb 2022
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Representative (CSR) interview reviews for SurePayroll

      Customer Service Representative Interview

      12 Mar 2021
      Anonymous interview candidate
      Columbia, SC
      Easy interview

      Application

      I applied online. I interviewed at SurePayroll in Feb 2022

      Interview

      The first interview was quick and easy. I applied for the customer service representative position through Indeed and I was given a virtual interview through Indeed. You don't have to use your camera for the interview. You can just use the microphone for the interview.

      Interview questions [1]

      Question 1

      Tell me about a time where you had to deal with a fustrated customer and how did you go about resolving the issue?
      Answer question
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at SurePayroll (Columbia, SC) in Mar 2021

      Interview

      Not interested in the company at all. Phone interview with a recruiter- It appears the company is associated with 2 different lines of business Paychex Inc and Surepayroll. Their is no need to be unprofessional and rude to job seekers. The professional thing to do is once you have determined an interview time attache the 2 very different company websites so that the potential employee can review each site. I was so discussed at how this man handled this interview I would never work their or refer someone to that company.Please train your recruiters on business etiquette and professionalism. I can only imagine what it would be like working their. No Thank You!!!

      Interview questions [1]

      Question 1

      The Difference between Surepayroll and Paychex Inc
      1 Answer
      1

      Customer Service Representative Interview

      31 Jan 2019
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at SurePayroll (Tampa, FL) in Jan 2019

      Interview

      I interviewed with recruiter first over the phone. Then I met in person with a manager and a supervisor. They were all super friendly. The whole process made me feel wanted as an employee.

      Interview questions [1]

      Question 1

      They were typical interview questions
      Answer question