Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Sussex Police

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Sussex Police reviews | Sussex Police jobs | Sussex Police salaries | Sussex Police benefits
      Sussex Police interviewsSussex Police Contact Handler interviewsSussex Police interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Contact Handler Interview

      2 Nov 2025
      Anonymous employee
      Lewes, England

      Other Contact Handler interview reviews for Sussex Police

      Contact Handler Interview

      29 May 2025
      Anonymous interview candidate
      Brighton, England
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Sussex Police (Lewes, England) in Jun 2024

      Interview

      Go in for a test to see how you multitask under pressure, then a standard face to face interview - they help by giving you approx 10 mins to look at the questions they are going to ask you before coming back into the room for the interview - the process is friendly, but clear on the job’s difficulties and shift patterns.

      Interview questions [1]

      Question 1

      Why do you want to do this job? / Customer service experience / working under pressure
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Sussex Police (Brighton, England) in Apr 2023

      Interview

      Online assessment followed by invitation to head office for a test in which you have to write what is being said and then switch to math questions, all within a time limit. After that, you get shown around the control room to get a feel for what it's like.

      Interview questions [1]

      Question 1

      Can you give an example of when you have effectively dealt with a difficult and stressful situation?
      Answer question

      Contact Handler Interview

      7 Mar 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Sussex Police

      Interview

      Telephone interviewer made me feel at ease. Quite a few competency based questions. I would advise using STAR technique to answer and not waffle. Make sure you speak clearly as they are testing you on your telephone manner and vocal image.

      Interview questions [5]

      Question 1

      What have you done to prepare for this interview?
      Answer question

      Question 2

      Why Sussex Police?
      Answer question

      Question 3

      How do you react to constructive criticism?
      Answer question

      Question 4

      Tell me about your IT competency.
      Answer question

      Question 5

      Tell me about a time you had to relay bad/uncomfortable news.
      Answer question
      8