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      TAFE NSW

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      University of Aruba
      4.0★Compensation and benefits

      Customer Service Representative Interview

      17 Feb 2026
      Anonymous interview candidate
      Kingscliff

      Other Customer Service Representative interview reviews for TAFE NSW

      Customer Service Representative Interview

      5 Feb 2025
      Anonymous interview candidate
      Sydney
      Declined offer
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TAFE NSW (Kingscliff) in Oct 2025

      Interview

      Was a video interview on TEAMS with 2 interviewers taking turns asking questions. Took about 20 minutes. They asked about 5 questions with no follow up questions after you were done talking.

      Interview questions [3]

      Question 1

      How do you handle high volumes of customer enquiries?
      1 Answer

      Question 2

      How would you deal with a difficult or frustrated student or parent?
      1 Answer

      Question 3

      How do you handle situations where you don’t know the answer to a customer’s question?
      1 Answer
      Positive experience
      Average interview

      Application

      I interviewed at TAFE NSW (Sydney)

      Interview

      Professional, friendly, to the point. Waited a long time after the interview process to find out about next steps, then was told there was no places available in the location I applied for.

      Interview questions [1]

      Question 1

      Can you Tell us about yourself
      Answer question

      Customer Service Representative Interview

      29 Aug 2024
      Anonymous employee
      Wollongong
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 months. I interviewed at TAFE NSW (Wollongong) in Aug 2023

      Interview

      The whole process took about 4 months since application was submitted. But the interview was easy. HR and managers are nice and friendly. 20-30 minutes interview with about 3-4 questions regarding previous work experience.

      Interview questions [1]

      Question 1

      Describe a time you got to say no to your customer
      Answer question