TELUS Interview Questions | Glassdoor.co.in

TELUS Interview Questions

Interviews at TELUS

657 Interview Reviews

Experience

Experience
66%
20%
14%

Getting an Interview

Getting an Interview
58%
13%
9%
8
6
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at TELUS (Las Vegas, NV (US)) in January 2020.

    Interview

    Very quick and to the point. There were questions about my prior experience, as well as a brief intro regarding the company and the job duties. Overall it was a good experience

    Interview Questions


  2. Helpful (1)  

    Managerial Position Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at TELUS (New York, NY (US)) in October 2019.

    Interview

    Interview was very clearly laid out and requirements provided to me well in advance. Very professional.
    The interview lasted 1 hour and there was time for me to ask my own questions

    Interview Questions

  3.  

    Travel Consultant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at TELUS.

    Interview

    Role play, geography and typing assessment prior to interview. Process was simple and quick.
    Pretty average customer service interview, they really like outgoing personalities and the interview itself was not intimidating. Very welcoming company.

    Interview Questions


  4.  

    Operations Manager Interview

    Anonymous Interview Candidate in Las Vegas, NV (US)
    No Offer
    Negative Experience

    Application

    I interviewed at TELUS (Las Vegas, NV (US)) in September 2019.

    Interview

    Worst interview experience that didn't happen? The recruiter from the company sent me an email Friday later afternoon around 5 PM requesting for an interview either Saturday and Sunday "since they're filling the management position as soon as possible," agreed on a Sunday interview 2 pm. After waiting for almost 10 minutes I received an email from the recruiter Sunday requesting for a reschedule complaining that she's stuck in a meeting. She requested for her to call me the next day at noon. The following day at noon I've waited patiently and then the recruiter emailed again at 12:05 to push the session at 12:15 PM. I've waited until 12:30 PM that day and didn't even receive a notification. This is the most unprofessional recruitment interaction I had to say the least.


  5. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at TELUS (New York, NY (US)) in July 2019.

    Interview

    1. English examination (Basic grammar, oral, and typing test) (30-45 minutes)
    2. Initial HR interview (10 minutes)
    3. Final interview (The manager will conduct the interview)
    4. Job offer. (Congratulations on reaching this part).

    Interview Questions

    • 1. Why Telus? Why the BPO industry? How do you handle stress?   Answer Question

  6.  

    Customer S Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Very quick response after I sent my CV, I had one phone call interview and then I went to Recruitment to run some tests after that, I was interviewed by the manager of the account and got hired

    Interview Questions


  7.  

    Bilingual Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at TELUS (Las Vegas, NV (US)) in March 2019.

    Interview

    Since I went in got a bilingual position, my whole interview was in Spanish. The supervisor was very friendly and game me some good tips. Got the job on the spot.

    Interview Questions

    • The most difficult situation I had to resolv at my current work place.   Answer Question
  8.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Wasn't bad. Brief interview followed by tests on a computer. Company was very open and upfront on process. After test if yiubare chosen you need to submit to background check as well as a drug test. Obviously those should be no issue.

    Interview Questions


  9.  

    CSR Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at TELUS.

    Interview

    The interview was mainly the general questions you hear and a couple of roleplay scenarios for customer care. There was the first interview with the recruiter, the typing test, and then a second interview with the team leads who you most likely would be working directly under.

    Interview Questions


  10.  

    Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TELUS (Las Vegas, NV (US)) in August 2018.

    Interview

    So the interview process was easy and I got hir d but after I did my drug test and background check this Monday I’m just waiting to hear back from them

    Interview Questions


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