Very easy interview questions the basic interview with great management . Name a time you had to deal with a irritated customer? What did you do? How did you deescalate ?

They'll literally hire ANYONE. The phone interview is a pointless waste of time because it's guaranteed you'll be asked for an in-person interview anyway... And hired. They were very excited about my education and experience - most likely because we both knew the position was beneath me (not to sound narcissistic but a college degree in business to work in telemarketing?). I had just moved out of state and needed a job to fill the time while I looked for an ACTUAL salary.