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      Service Desk Analyst Interview

      18 Nov 2024
      Anonymous employee
      Belgrade, Central Serbia
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at TLScontact (Belgrade, Central Serbia) in Apr 2023

      Interview

      Overall not that hard. Before I worked as IT technician and I knew almost all the answers. You need some basic IT support knowledge (AD (users and groups), Exchange (basic), Azure (basic)).

      Interview questions [3]

      Question 1

      Do you have any experiences with AD?
      Answer question

      Question 2

      Did you work with Exchange managing mailing groups?
      Answer question

      Question 3

      How do you deal with stressful occasions?
      Answer question

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