I had to do a test for the first part of the interview and then met with a lady from HR. Then i had a group interview for the second part, about 12 people. we went around answering questions. mostly about dealing with customer service and step to ensuring good customer service.

Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired