I applied online. I interviewed at TP (London, England) in Jan 2020
Interview
Straight forward - there was a case scenario where an angry customer called and you had to handle the call. Basically you need to listen to what the complaint is and apologise and find a resolution
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management