Customer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 77.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 15 days to get hired, when considering 135 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 11 days.
Common stages of the interview process at TP as a Customer Service Representative according to 135 Glassdoor interviews include:
Background check: 14%
One on one interview: 14%
Skills test: 13%
Phone interview: 12%
Personality test: 12%
Presentation: 11%
IQ intelligence test: 9%
Drug test: 7%
Other: 4%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TP (Shreveport, LA) in Jan 2022
Interview
During the interview process, they ask questions like. Why should we hire you? How would you deal with an upset customer over the phone? Where do you see yourself in the next five years?
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.