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      TP

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      Customer Service Agent Interview

      2 Feb 2016
      Anonymous employee
      Grand Rapids, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at TP (Grand Rapids, MI) in Jan 2015

      Interview

      I came in on a weekday to apply in person. I filled out some applications on a computer. Since I came later in the day I was asked to come back the following day to interview with 2 people. The next day I came in I met with someone who was the recruiter for my last job so of course it was easy, he knew me. It was actually fun, he played customer service oriented games with me and had me prove I could operate a smart phone. The next guy was more formal but still didn't ask me anything difficult, he pretty much just wanted to make sure that I was capable of doing the job and that I could get there on time and what not. Nothing major to be honest. They'll hire anyone. After that I had to take a drug test in a lab on the other side of town and come all the way back to bring back a strip of paper proving I took the drug test, even though the lab would forward them my results anyway. It was very inconvenient for me because I take the bus and it was the middle of winter. They should consider doing on site drug testing or have it done at a closer lab.

      Interview questions [1]

      Question 1

      I don't specifically remember any interview questions I had since it was over a year ago but there were no difficult ones.
      Answer question

      Other Customer Service Agent interview reviews for TP

      Customer Service Agent Interview

      13 May 2026
      Anonymous employee
      Guadalajara, Jalisco
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at TP (Guadalajara, Jalisco)

      Interview

      Se llevan a cabo diferentes filtros antes de entrar, desde la primera entrevista son claros con las prestaciones y el sueldo, lo cual se agradece mucho. Principalmente, las entrevistas se encargan de encontrar perfiles para las vacantes en inglés, en las cuales si no se cumple con el perfil te asignan a ls vacantes en español.

      Customer Service Agent Interview

      9 May 2026
      Anonymous interview candidate
      Glassburn, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at TP (Glassburn, Scotland)

      Interview

      All online with no contact from recruiters. After you submit an application, an automated email is sent with a link for online test to confirm that you can speak clearly, actively listen and read from a script.

      Customer Service Agent Interview

      11 May 2026
      Anonymous employee
      Davao
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP (Davao) in Apr 2026

      Interview

      Very engaging and informative interview process that can allow you to fully understand and express your self all throughout the interview process that is very helpful especially to the applicants

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