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      Customer Support Interview

      14 Sept 2020
      Anonymous interview candidate
      Santa Clara, CA
      Declined offer
      Neutral experience

      Application

      I applied online. The process took 6 weeks. I interviewed at TSMC (Santa Clara, CA) in Jun 2020

      Interview

      Phone screening, phone interview and the following will be video interview. Each interview takes 30-60 mins. After getting through the process and confirmed with the hiring, there will be verbal offer first and will only be issued paper offer if accepted the package.

      Interview questions [2]

      Question 1

      Past experience
      Answer question

      Question 2

      How will you react when customer ask to pull in to a unreachable ETA.
      Answer question