I applied through an employee referral. The process took 4 days. I interviewed at TSP (Dallas, TX) in Feb 2018
Interview
I met with the manager and two team leads in a conference room off to the side of the main call center room. They explained what they were looking for and needed, including the schedule. They were very friendly, and extremely down to earth.
Interview questions [1]
Question 1
Most if not all of the questions were general helpdesk and troubleshooting questions.
Thank you for taking time out of your day to provide your feedback about your interview experience with us. We're happy to hear that your experience went smooth and that you've since become one of our #TSProckstars — congratulations!
Other Helpdesk/Production Stop Analyst interview reviews for TSP
I applied through an employee referral. The process took 3 days. I interviewed at TSP (Plano, TX) in Jun 2014
Interview
I was at a table with the HelpDesk manager and two team leads. They asked me questions about my former jobs and how they related to the position they were looking for. They specifically were looking for experience in supporting a manufacturing facility as well as the usual office help desk experience.
Interview questions [1]
Question 1
They asked me had I ever supported top-level emergency manufacturing technical issues.
