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      Technical Support Engineer - Dynamics CRM Interview

      25 Jul 2019
      Anonymous employee
      Hanoi
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TeKnowledge (Hanoi) in Jul 2019

      Interview

      I applied online through their website and got called by HR for an English screening. Then I got interviewed at Tek Experts the next day. I got interviewed by Team Manager & Expert. After that I went for an 2 hours English test on PC. The result was given to me over phone on the next day . Overall it was nothing special because I had prepared for all the questions that weres given to me.

      Interview questions [11]

      Question 1

      Q: Do you know anything about Dynamics CRM?
      Answer question

      Question 2

      Q: How to deal with an angry customer?
      Answer question

      Question 3

      Q: How to deal with an annoying co-worker?
      Answer question

      Question 4

      Q: What was a situation where you had to make a tough decision?
      Answer question

      Question 5

      Q: Do you know anything about cloud computing? What's the difference between cloud storage and local storage? Do you think cloud storage is better secured?
      Answer question

      Question 6

      Q: Any experience with MS-SQL? Do you know anything about SASS (Microsoft SQL Server Analysis Services) ?
      Answer question

      Question 7

      Q: Do you know anything about Microsoft Azure?
      Answer question

      Question 8

      Q: What can guarantee that you can work with us for a long time?
      Answer question

      Question 9

      Q: What are your best personal qualities?
      Answer question

      Question 10

      Q: If you are demanded to do something by your manager but you feel that your manager's decision is not right. What would you do?
      Answer question

      Question 11

      Q: In your opinion, what type of people is qualified as a "hard-working" employee?
      Answer question
      5

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