First I submitted my resume and cover letter through their online site. I was contacted 5 days later, though an email which indicated they would like to set up a phone interview. I scheduled the interview though their scheduling link, which the email provided and there was no human contact involved. All the times are scheduled in Central time and were early in the morning. I am in California which means I am two hours behind them, so an 8:30 a.m. appointment was 6:30 a.m. my time. There was no phone number or contact information to discuss this and arrange for a more mutually agreeable time. The time lag between setting the appointment and the interview gave me the opportunity to do "allot" of research on the company, people, inner workings, and pro's and con's. Most of which was very positive. The person who spoke with called exactly on time, was pleasant, organized and professional. It was also fairly obvious that this person had not reviewed my resume and cover letter until just then, up to this point my background had been scanned by software, focusing on key words and phrases. The interview lasted exactly 30 minutes and focused specifically on behavioral issues. They were very clear in the beginning that 'this' interview would not be about specific job functions, and was more of a personality screening. My over all impression of the organization is positive, so far. I was told I would hear back within two weeks with a decision if they would like to talk further (I assumed by email) or not. It has been a week now and I am looking forward to their decision, which I hope is to move forward. I will write more as (if) the interview process continues.