I applied online. The process took 4 weeks. I interviewed at Telefónica (Basildon, South East England, England) in Aug 2013
Interview
Online assesment followed by phone interview then face to face interview. part of face to face interview is to do a ten minute presentation about something you are passionate about. questions are competency based - think of a time when you have persuaded someone, what constitutes good customer service etc
Interview questions [1]
Question 1
Create a 10 minute presentation about something you are passionate about