Telefónica Call Center Agent UNITONO SA Interview Questions

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Call Center Agent UNITONO SA Interview

20 Jul 2015

Anonymous employee

Santander

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Telefónica (Santander) in Feb 2012

Interview

I applied, they called me, I went for the intervierw. We were like 6 people there and they asked us questions to each of us. No role plays or stuff like that.

Interview questions [1]

Question 1

What is the worst situation that you ever faced with a bad customer?

1 Answer