Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Ground Up

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Ground Up reviews | The Ground Up jobs | The Ground Up salaries | The Ground Up benefits
      The Ground Up interviewsThe Ground Up Customer Service Representative (CSR) interviewsThe Ground Up interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      23 Oct 2020
      Anonymous interview candidate
      Houston, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Ground Up (Houston, TX) in Oct 2020

      Interview

      Very professional. I had a phone interview first and then an in person interview. In the phone interview the recruiter asked me about my work experience. She also explained what the company do and their history.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer. How you handled it? What are two or three qualities a person needs to deliver strong customer service? What do you know about the company and the products?
      1 Answer