I applied online. The process took 1 week. I interviewed at TierPoint (Bellevue, NE)
Interview
They ask you a few troubleshooting questions like "How would you handle a blue screen of death?" "Can you connect to a printer?" Most questions were about problem solving and dealing with customer experience.
Interview questions [1]
Question 1
Describe a time where you had to deal with something that you didn't know the answer to? How did you solve it and keep the customer happy?
