I applied online. The process took 6 weeks. I interviewed at Toast Inc
Interview
Pretty standard. First interview was with a recruiter who reached out after I applied online and connected with a former colleague working there. After chatting with her I was set up for a phone interview with the director of the team. That was a pretty standard interview with a good conversation. After that, the recruiter reached out to bring me into the office for interviews with members of the account management team and the CEO as he is very involved with account management. After that, the recruiter reconnected with me to say an offer was coming.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a really tough customer?
I applied online. The process took 1 week. I interviewed at Toast Inc in May 2025
Interview
Very laid back interview, with three total. all online or over the phone. Nothing super intense, just basic questions about skills/general interest in the position. Was told to look into the STAR interview method!
Interview questions [1]
Question 1
Tell us an experience that challenged you while in customer service?
Very smooth interview process and enough time given to the employee to serve their notice in previous organisation and have some break in between unlike other companies who always look for immediate joiners
Straight forward process. I was contacted by recruiter. I had two rounds of interviews and was denied after the second round. The process took about 1 month to get a response
