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      Toyota North America

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      Lexus Client Care Specialist Interview

      13 Mar 2017
      Anonymous interview candidate
      Plano, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Toyota North America (Plano, TX) in Mar 2017

      Interview

      After all the pre-screening, assessment, and phone interviews, the excitement of making it the final interview was beyond measure; only to be full of disappointment due to the lack of professionalism and the air of prejudice. One of the rude off the wall questions (of many) which I was asked was, "Can you spell Bar Mitzvah." This was the final interview for the position, after excelling at all other levels, I was let down by this company as a whole as this experience did not correlate with the projected company image and brand which their brand promotes. I knew when I left that interview that either I was being tested to see if I could keep my cool when dealing with high brow clients or my services were not wanted. It was the latter, but instead of following up with me, I had to follow up with recruiting contacts only to find things listed on the feedback list as red line items were not truthful of what was discussed and transpired.

      Interview questions [2]

      Question 1

      Can you spell Bar Mitzvah?
      1 Answer

      Question 2

      Does Toyota have core values and if so what are they?
      Answer question
      11
      avatar
      Toyota North America response
      9y
      We appreciate your feedback and the time you invested in the interview process. Toyota is founded on continuous improvement and respect for people and we are sorry to hear your report of an experience that didn’t align with those principles. We take pride in our candidate experience and will follow up with the appropriate teams. If you have any specific concerns that you’d like to bring to Toyota’s attention (anonymously, if you prefer), please contact Toyota Speak Up Line at (844) SPEAK-99 or via www.toyota.ethicspoint.com.