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      Trek Bicycle

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      Customer Service Representative Interview

      25 Oct 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Trek Bicycle

      Interview

      I submitted my application, and two weeks later got a call from a recruiter the following week had a zoom interview with a few members of the team. Then 5 weeks later, with minimal to no contact, I received an email letting me know I didn’t get an offer. I understand it’s crazy times but the lack of communication and the length of the process (roughly two months) was something I have never experienced for an entry level position.

      Interview questions [1]

      Question 1

      Tell me about a time you had an upset customer, and how you handled it?
      Answer question
      1