I applied online. The process took 3 weeks. I interviewed at Triage Partners (Tampa, FL) in Nov 2025
Interview
I recently went through the interview process with Triage Partners and wanted to share my experience. Overall, I found the process to be professional, thoughtful, and well-structured.
From the beginning, everyone I met — including the hiring panel and the CEO — was kind, respectful, and genuinely engaged in getting to know me.
The interview format relied heavily on STAR-based questions, which I appreciated because it made the process feel objective and skill-focused. I also received timely follow-ups at each stage, which helped me feel informed and respected as a candidate.
I ultimately made it to the third interview, but was informed via email that I was not selected for the position. While of course I would have loved to move forward, I accepted the decision and appreciated the clarity of the communication.
The one area that left me disappointed was the lack of feedback afterward. This opportunity was especially meaningful to me, as it was my first interview process outside of AT&T in my 27-year career there. Given how far I progressed and the thoughtful nature of the interviews, I had hoped for insight into where I might strengthen or what may have been missing.
I reached out to the recruiter for guidance, but unfortunately did not receive a response.
Despite that, I want to be clear: my overall impression of Triage Partners is positive. The team seemed mission-driven and genuinely invested in finding the right fit. I respect their decision, and I would absolutely be open to future discussions if a role aligned with my experience and skills.
I’m grateful for the opportunity, and I hope sharing this helps future candidates know what to expect.
Interview questions [1]
Question 1
They asked me to walk through a specific situation where I faced a major operational challenge, explain the actions I took to resolve it, and describe the measurable results.
Thank you so much for taking the time to share your experience and for your kind words about our team and process. We truly appreciate it.
I also want to sincerely apologize that you did not receive more specific feedback from our recruiter following your interview. We always aim to communicate clearly and respectfully, and we fell short of that standard in your case.
Please know that your candidacy was very strong — you were highly qualified, and the decision was extremely difficult. It truly came down to a very close 1A / 1B situation, and you made the choice hard for us.
We genuinely enjoyed getting to know you, and we hope to stay connected for future opportunities that align with your experience and goals. Wishing you continued success in all of your future endeavors.
Interview with the actual hiring manager was pretty good, conversational, and reasonable.
The HR person left a lot to be desired. She scheduled the first call, then canceled it two hours beforehand and rescheduled it for another day because "a meeting was scheduled." She then confused the dates and called me one day before the rescheduled initial phone screen. After that, I did the hiring manager interview, then never heard anything back.
Thank you for sharing your feedback. We sincerely apologize for the miscommunication and scheduling issues you experienced during the interview process. We understand how frustrating that can be, and we are sorry for any inconvenience caused. While our HR team typically isn’t directly involved in the interview process, we will ensure that this feedback is shared with the appropriate team to prevent similar issues in the future. We appreciate your time and effort, and we wish you all the best in your job search.
— Triage Partners
It was a quick process, though there were multiple interviews. Very timely. Everyone I spoke to was pleasant and informative. The recruiter did a great job keeping me updated on the status of my application.