Standard STAR format, one 'blue-sky' type question as an opportunity to demonstrate creativity. Took about one hour. Sign in at reception. Offices well-presented. ran on time. Plenty of cafes in the area to wait at ahead of time
I applied online. The process took 1 week. I interviewed at Trivallis (Pontypridd, Wales) in Mar 2017
Interview
Online application,quickly processed and kept informed all the way through.interview offer was quick and only a few days to prepare.pannel of 3 including service user.very friendly and lasted around 45 minutes.Did not give much info about the role but mangers seemed very nice.would defiantly apply for future posts
Describe how you have dealt with a customer complaint?describe when you have failed to meet deadlines and how you coped?
How you take constructive criticism?
How do you manage your workload?