I applied to the job via craigslists. I was called the following day, has a mini interview over then phone and set up the interview. There was a director and two assistant directors in the room during the interview. It was very laid-back and the manager was very easy going. She used the behavioral based interview technique. They only called references that were related to the field. Everything from your education to years of experience is put into a computer to determine pay. So it is not negotiable. One of the selling points was that they help with schooling, but it was only for $550 a year.