The interview process, and the communication between stages was efficient. However -- The recruiter and the hiring manager had 2 very different descriptions of the role and who they were looking for. I prepared for the next stage with STAR examples, based on my conversation with the recruiter, but those examples weren't quite as relevant when I asked the hiring manager for their expectations of the role. For all of the emphasis on Twilio Magic, I asked the hiring manager how people are measured and held accountable to the company's values, and they replied that there isn't accountability but there are expectations – big red flag for me. The hiring manager mentioned they had a high volume of interviews the week I spoke with them –– understandable, given the market –– but they didn't seem present in my interview. I was asked 2 different questions twice, as though I had not answered either of them previously. One was a basic, quantifiable question. If there are stronger candidates in the pipeline, best of luck to them. But I can't help wondering if I was passed over because my interviewer wasn't able to keep pace with the conversation. I liked the hiring manager very much, and appreciated their direct approach, but the company is in a lot of flux right now, and I sensed more chaos than opportunity.

The interview process was quick and impersonal. The recruiter screening was encouraging and informative, but the hiring manager interview was cold and made me feel like the interviews were too much of a disruption to their schedule.