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      UHC

      Now known as Vizient

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      Related searches: UHC reviews | UHC jobs | UHC salaries | UHC benefits
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      Customer Service Representative (CSR) Interview

      15 Jun 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at UHC in Jul 2021

      Interview

      Long very long. Hard detailed questions. Really have had to work in a Call Center before and have taken simulation tests. There was an assessment. A video interview and then a real interview.

      Interview questions [1]

      Question 1

      What would you say or how would you react to a stakeholder in the company and how can you improve an experience with them.
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for UHC

      Customer Service Representative Interview

      9 May 2022
      Anonymous interview candidate
      Manchester, NH
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UHC (Manchester, NH) in Oct 2020

      Interview

      Multiple interviews three or more with a spaced out time period. Took a few weeks just to get through the interviews They have extensive background check, require multiple references and have a very long application process. Prolonged follow up period.

      Interview questions [1]

      Question 1

      Nothing unique, just experience and what I would bring to the company
      Answer question