I applied online. The process took 2 weeks. I interviewed at UKG (Lowell, MA) in Sept 2020
Interview
Straight forward and to the point. Not much about technical background, some sample questions/case handling scenarios. Only one or two rounds of interviews. Very friendly and amicable process. Most folks with some technical knowhow can ace the interview process.
Interview questions [1]
Question 1
Give a scenario where you handled a difficult customer?