I applied online. The process took 1 day. I interviewed at UPMC (Pittsburgh, PA) in Dec 2011
Interview
I applied online in later November of 2011. I heard back a week or two later. I interviewed in December. Unfortunately the interviewers lost my background check for and didn't contact me and let me know. I had to contact them 3 weeks later and found that I didn't get the job. They didn't even send an e-mail informing me that I had not gotten the job.
Interview questions [1]
Question 1
How would you handle a customer who is angry or unruly on the phone?
first interview was thru a app on-demand . 4 written questions and 8 video response question it was interesting and fun. App was user friendly and easy to understand it is a timed app.
Interview questions [1]
Question 1
types of customer service situations and how you resolved them
I applied online. The process took 2 weeks. I interviewed at UPMC (Pgh Int ArPort, PA) in Feb 2015
Interview
2weeks from start to acceptance.Be friendly and prepared for the interview. Smile and be friendly.State what hours you prefer. Peraonalize your responses. Make it clear the Jon requirements an expectations.So you know what you are getting In advance.