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      USI Insurance Services

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      Producer Interview

      23 Oct 2023
      Anonymous interview candidate
      South Portland, ME
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at USI Insurance Services (South Portland, ME)

      Interview

      I received an email from the recruiter to discuss my background. He shared that he was excited to pass long my information to the hiring team to determine which of their sales organizations would be the best fit, Select (small group) or the larger accounts. My next interview was rescheduled day off by the interviewer, about 5 minutes before the interview was set to start, as he was busy with another matter that was running over. After our rescheduled conversation, he shared that next steps would be to meet in person with he and another leader. After not hearing back on scheduling the following week, I reached out to inquire about times and dates that worked best for him, and received a call from the recruiter the next day to schedule time. He shared that they are very busy (it’s Q4, I can understand to an extent), and we scheduled a time for mid-week the following week. The day before the interview, I received a call advising that the time needed to be rescheduled for another week out. I called back expressed my well wishes but request to withdraw due to the challenges experienced to date with the interview process. He was able to secure interview time via phone for a few days sooner, as he reported that they were excited to meet with me, however it is now the morning of the interview, 40 minutes passed the appointment, and I have neither heard from the interviewer nor the recruiter despite my inquiry to confirm if I would be hearing from the interviewer as planned. I am one to often grant grace, however this process was unacceptable and unnecessarily challenging. If an organization is seeking to employ and retain individuals, they must be prepared for the hiring and interview process- understanding that this process is illustrative of the overall employee experience and how someone should expect to be treated as a future employee. In this case, the process was illustrative of a lack of communication, commitment, and respect for another’s time and efforts.

      Interview questions [1]

      Question 1

      N/A- the first two conversations were about my background, interests, and motivations.
      Answer question
      2

      Other Producer interview reviews for USI Insurance Services

      Producer Interview

      6 Feb 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at USI Insurance Services

      Interview

      Contacted via LinkedIn on two separate occasions by two separate recruiters and get the same canned email: “I came across your profile and was really impressed by your ability to build relationships and drive results in a complex, high-stakes environment. At USI, we’re growing our team and offering producers real support, a competitive base salary, 40% NB commission, and first‑year equity ownership opportunities, all within a Top 10 national platform. If you’re open to it, I’d welcome the chance to connect.” Let me know a few times you are available this week and I will make room on my calendar.” I then tell them I am interested, we have a phone call that passes me on to a branch manager who then tells me I am wasting his time without having insurance experience. This is a job I never applied for. They can’t seem to determine if they want people in or outside the insurance industry.

      Interview questions [1]

      Question 1

      How do you build a pipeline and determine what is a good prospect?
      Answer question

      Producer Interview

      24 Jul 2025
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at USI Insurance Services (Phoenix, AZ) in May 2025

      Interview

      Lengthy, at least 4 interviews, 3 of which are online or by phone. Personality test involved. Recruiter basically disappeared after I was notified I didn't get the role after my third interview, which was frustrating because I would have loved the feedback

      Interview questions [1]

      Question 1

      What is the most important aspect to success as a commercial insurance agent?
      Answer question
      1

      Producer Interview

      16 Sept 2024
      Anonymous interview candidate
      Nashville, TN
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at USI Insurance Services (Nashville, TN) in Aug 2024

      Interview

      Great and easy really good recruiting process. Allowed you to express your needs and told you everything she knew other knowledge. Understood demands in the market for sales producers. Culture seems to be thriving and growing organization.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years with your book of business?
      1 Answer