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      Customer Service Agent Interview

      25 Dec 2016
      Anonymous employee
      Manchester, NH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Unifi (Manchester, NH) in Feb 2016

      Interview

      I asked one of the Customer Service Agents at the Delta counter inside the airport and was directed out back to one of the on-duty supervisors as the previous manager had apparently been fired and wasn't replaced. The interview was about 20 minutes long, it was fairly quick and easy but I felt as though they were more desperate for employees rather than hiring individuals based on their skills as I was offered a job on the spot after the interview was concluded. After the interview, I had a drug test at a local urgent care and had a background check done on me. It was about 2-3 weeks before I started working.

      Interview questions [1]

      Question 1

      Why do you want to work for DAL Global Services?
      2 Answers
      1