I applied online. I interviewed at Unum in Feb 2022
Interview
If you are qualified, they will send an email for phone screening or a virtual interview. I did a virtual interview in which you get 1 practice question to familiarize yourself with how the interview will be done. You only have so many retakes you can do for each. Some had 2 retakes and some had 2. For the last question, there were no retakes. So be prepared.
Interview questions [1]
Question 1
What do you know about your duties for the job you applied for?
Good interview process, that seemed pretty fair. Opportunity to show skills in various capacities, with the spoken and the test components. There was also video recorded interview before testing then meeting live.
First interview is recorded. You have about one week to complete-you can start the processes at anytime which will be some written Q&A with videos to get to know the company, and then your own recorded responses to questions. Your recorded portion is timed and you get three takes.
If you move on, a company recruiter will do a phone interview, ensuring you understand the role and answer questions further about your experience.
If you move on from there, you will have a live virtual interview. Questions are mostly behavioral based. There is about 10 minutes section where you are asked some questions about a client case.
Interview questions [1]
Question 1
Describe a time you deescalated an unhappy customer.
Very long process I did my video interview and assement first. Then after that I waited about a month. A month later they called me to do another interview and let me know about the position. Now I have to do another panel interview with the manager and a conworker
