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      Urban Insight

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      Office Support Assistant Interview

      18 Jan 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      The process took 5 days. I interviewed at Urban Insight

      Interview

      First they do an Email interview with three questions. After that they do a video interview with operations manager and CEO, which I thought was cool because I hate having to go to an interview and waste money on gas/Uber and then you either don’t get the job or the interview is super fast. After the video interview you move on to take a skills assessment test with various tasks to perform in under 1 hour. After that if you do well you should move on to the interview tour unfortunately I didn’t get to move on and they sent me a very sweet rejection letter making me feel like there was nothing wrong with me and that the person the picked just had “more experience” but I just saw them repost the AD on Craigslist a day after rejecting me. Soooo I don’t know what that means. It does make me feel worse that they didn’t pick me and are still looking and lied about it. But overall a good interview experience because at-least I didn’t have to spend money on an outfit or transportation for the interview.

      Interview questions [1]

      Question 1

      Name the most challenging customer service issue you’ve had to deal with.
      Answer question
      2