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      Verdanza Hotel

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      Guest Service Agent Interview

      4 Feb 2016
      Anonymous employee
      Carolina, PR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verdanza Hotel (Carolina, PR) in Nov 2014

      Interview

      The entire interview process consist of 3 Interviews with 3 different people. The first one will be with with H.R. The Second interview will be with the Department Manager which will disclose information about the job and lastly, the ultimate interview with the H.R. Department Manager.

      Interview questions [1]

      Question 1

      Many questions but the most outstanding one was how would you approach certain scenarios such as a difficult Guest or a long line with one difficult guest.
      1 Answer