Virgin America Guest Service Representative Interview Questions

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Virgin America

Acquired by Alaska Airlines

Interviews

Guest Service Representative Interview

10 Sept 2018

Anonymous employee

Accepted offer

Negative experience

Difficult interview

Application

I applied online. The process took 1 day. I interviewed at Virgin America (San Francisco, CA) in Apr 2015

Interview

Intense. First there was the online application, a phone interview, then a group, then a 1:1 interview at SFO. Multiple situational questions were asked regarding customer service experience and past relationships with former co-workers

Interview questions [1]

Question 1

What challenges if any did you face with your former employer and how did you deal with it?

Answer question

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Guest Service Representative Interview

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