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      Volvo Group

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      Senior Customer Advocate Interview

      23 Mar 2018
      Anonymous interview candidate
      Greensboro, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Volvo Group (Greensboro, NC) in Mar 2018

      Interview

      My interview experience was very positive! I applied online over a weekend, received a call from HR on Tuesday and had a phone interview scheduled for Thursday. I received a call the next week from HR to schedule an in person interview with a panel. Everyone made me feel very comfortable and provided a lot of great insight to the position and the company culture & future goals. The group was very candid and you could tell worked well together. I received a call for a third interview before the estimated time frame they provided and by the following week, they contacted me with a decision. Extremely nice professionals, from front desk receptionist to department directors to HR. Awesome facility! Clear effective expectations! Looking forward to future potential opportunities with this company!

      Interview questions [1]

      Question 1

      A lot of situational questions regarding customer service, priorities, multi-tasking, problem-solving, teamwork, project management. What drives you? What stresses you out? What is your fear? Why would you be a good fit.
      Answer question
      1