I applied online. The process took 3 weeks. I interviewed at WPS Health Solutions (Omaha, NE)
Interview
Emailed Received - This included two links for testing. I was required to take a very lengthy behavioral questionnaire, as well as a customer service test on the computer after the phone interview.
1st Interview - This was completed over the phone with a recruiting manager in Madision, WI (Headquarters), and was approximately 30 - minutes. The person I spoke with was very pleasant.
2nd Interview - In person at the location where I was eventually hired. This interview was with the, then 2 supervisors for Customer Service. They were both very nice and provided an immense amount of information. Plan to take notes it will be very helpful. I received about 45 - minutes of regurgitated information.
Job Offer - This was received about 2 - days later
Interview questions [1]
Question 1
I was not asked any questions, however, I did ask questions.
Phone interview. Easy. Had to talk to a couple different people until the offer came for hiring. Typical questions just want to make sure you are able to have a good high speed connection and have basic computer skills
Typical time to receive information about setting up an interview. HR staff is very professional and courteous. Seem to have a good system to prioritize potential candidates. Good experience and flexible.
I applied online. I interviewed at WPS Health Solutions in Aug 2022
Interview
The interview process was very simple and the interviewer created a very comfortable environment to express your feelings freely , she took her time and went over everything with me and the expectations that the company is looking for.
Interview questions [1]
Question 1
The questions that were asked were basically about previous job experience and customer service.