Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo

      West Technology Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: West Technology Group reviews | West Technology Group jobs | West Technology Group salaries | West Technology Group benefits
      West Technology Group interviewsWest Technology Group Customer Service Manager interviewsWest Technology Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Manager Interview

      17 Jul 2011
      Anonymous interview candidate
      Omaha, NE

      Other Customer Service Manager interview reviews for West Technology Group

      Customer Service Manager Interview

      20 Nov 2014
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 6 days. I interviewed at West Technology Group (Omaha, NE) in May 2011

      Interview

      I applied over the weekend and got a call on Wednesday to come in the following day to meet with the HR person. That interview went well enough because at the end he set up a second interview for the next day with the managers of the dept. Went in and I thought that interview went well too. They even asked me about my schedule preference. Said I'd heard sometime the following week, but I never did get a call. I even emailed the HR person to follow up and didn't get a reply. Two months later I got a phone call from the HR person. He left a VM, I called him back but got his VM too. He didn't call me back that day and the following week I tried calling him again only to get his VM again saying he was going to be out of the office for the next two weeks. Seems fairly disorganized.

      Interview questions [1]

      Question 1

      How do you handle change?
      Answer question

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at West Technology Group

      Interview

      The process is disorganized-- I've watched them try to hire people weeks after they were interviewed even though they knew they wanted to hire them the same week they were interviewed. The place is a cattle call. Dress nicely and be professional-- you shouldn't have a problem getting hired. They go through a lot of bodies.

      Interview questions [1]

      Question 1

      There weren't any difficult questions-- it's a pretty standard interview.
      Answer question

      Customer Service Manager Interview

      28 Oct 2014
      Anonymous employee
      Accepted offer
      Easy interview

      Application

      I applied through an employee referral. The process took 2+ months. I interviewed at West Technology Group in Aug 2014

      Interview

      Interview with HR representative was the first step in the interview process. I passed that with flying colors. The second interview took place on the same day. I wanted to schedule it but I did it the same. That should've been a red flag that something was wrong.

      Interview questions [1]

      Question 1

      How well do you adjust to change.
      Answer question