Customer Champion applicants have rated the interview process at Zapier with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 41.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Champion roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Zapier overall takes an average of 17 days.
Common stages of the interview process at Zapier as a Customer Champion according to 2 Glassdoor interviews include:
Presentation: 25%
Phone interview: 25%
One on one interview: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
HR screen followed by a 90 minute skills interview. Spend some time filling out the initial form with thoughtful answers. Skills test can be hard so come in prepared. No feedback if you’re rejected.
I applied online. The process took 2 weeks. I interviewed at Zapier
Interview
The interview process was like any other interview—you submit your application, receive a notification for an interview, etc. The one thing I liked is the ease of scheduling for that interview. You provide a set of availabilities from which the interviewer will confirm. Far easier than a back-and-forth thread just to confirm availability.
Interview questions [1]
Question 1
Tell me about the time you handled a difficult conversation with a customer
I applied online. The process took 1 day. I interviewed at Zapier in Aug 2021
Interview
Had a 30 minute Zoom video call with the recruiter, canned questions like tell me about yourself, what kind of continuing education do you engage in, a couple of technical term definition questions
Interview questions [1]
Question 1
What percentage of your day is spent answering ticket emails versus screenshare versus webchat