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      Technical Account Manager Interview

      22 Feb 2022
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Zscaler (Bengaluru) in Feb 2022

      Interview

      I had applied through Linkedin and the interview process took almost 2 weeks. 1st Round: Technical 2nd Round: Managerial The HR should have been diligent to inform on what to expect from the Managerial round.

      Interview questions [1]

      Question 1

      Technical Round: -Difference between PUT and POST -Sequence Numbers, dup ACks, TCP retransmission -IPSEC Stages -What is a transparent Proxy? -What happens if TCP SYN is dropped -SAML - How does SP verify that that this is IdP and client -SNI in SSL -What is MSS and Window size -How is Trust established in certificates -High level question on usage of HAR/Fiddler/Wireshark -Steps to troubleshoot performance issue Round2:Managerial -What do you know about Zscaler -What are the responsibilities of TAM -Technical: The interviewer shared a packet capture and asked me to troubleshoot performance issue from the pcap -Roleplay:Angry customer whose job is on line because the product rolled out by ZS has a bug, all the applications are down and they are loosing money. -Strength, weakness -Achievements, Failures
      Answer question
      12

      Other Technical Account Manager interview reviews for Zscaler

      Technical Account Manager Interview

      29 Sept 2024
      Anonymous interview candidate
      Sydney
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Zscaler (Sydney) in Jun 2024

      Interview

      - [ ] Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc. * MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency * SNI in SSL . MSS MTU, Http and https scenario based questions. * TCP /IP * OSI model * packet drop troubleshooting * slowness issue * basic cloud fundamentals * dns * arp

      Technical Account Manager Interview

      29 Jun 2023
      Anonymous interview candidate
      New Delhi
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at Zscaler (New Delhi) in Jun 2023

      Interview

      My application was rejected at the first instance after uploading on the portal. They did not even called me. Later I got referred by a friend and first round was conducted. I was rejected even after answering almost all questions.

      Interview questions [1]

      Question 1

      Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc.
      1 Answer
      6

      Technical Account Manager Interview

      11 Sept 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Zscaler in Mar 2023

      Interview

      Smooth interview process with good coordination of HR. First Hiring Manager Interview with 2 people. Second Technical Role Play with technical and non-technical stakeholders. Third interview with TAM Director Fourth interview with VPN

      Interview questions [1]

      Question 1

      MSS vs MTU What would you see in Wireshark as it connects to network troubleshoot packet loss and latency
      Answer question