I applied through university. The process took 2 weeks. I interviewed at belairdirect in May 2008
Interview
I have applied, they called me and conducted a phone interview, then i was called into one-on-one interveiw where they asked me questions about the company, behavioural questions, and made me do an online quote for the customer
Interview questions [2]
Question 1
Tell me about a time you provided excellent customer service?
I applied through a recruiter. The process took 3 weeks. I interviewed at belairdirect (Toronto, ON)
Interview
First you get a phone interview, then within 3 days they contact you by phone for a face to face interview, which is pretty much it, then you have to go through the background check and then you get an email with the offer if you do get it.
Interview questions [1]
Question 1
Tell me one time that you were faced with a customer that was not happy, how did you handle it ?
I applied through a staffing agency. The process took 1+ week. I interviewed at belairdirect (Ottawa, ON) in Sept 2013
Interview
A bit long but not horrible. All questions were situation based. There was also a computer test that assessed your ability in a call centre setting. Greated and given a tour. The process was clearly explained and the questions could be answered with made up situations if your quick on your feet and believable. They write everything as you answer and grade your response.
Interview questions [1]
Question 1
Situation based experience on dealing with stress and giving great customer service
