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      IT Support Technician Interview

      4 May 2026
      Anonymous interview candidate
      Riyadh
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at noon (Riyadh)

      Interview

      📋 Interview Process The interview process was relatively smooth and structured. It started with an initial HR screening call, followed by a technical interview. After clearing the interview rounds, I received positive feedback from HR stating that they were interested in moving forward with my profile. As part of the next steps, I was asked to submit documents including: * Passport copy * Degree certificate * Last 3 months’ payslips * CTC details The process then moved into the verification and internal approval stage. Communication was clear during the early stages, though responses slowed down after document submission, which is common in final hiring stages.

      Interview questions [1]

      Question 1

      They asked a practical troubleshooting question: “How would you handle a situation where a user is unable to connect to the network?” I explained step-by-step: * Checking physical connections (cables/Wi-Fi) * Verifying IP configuration * Restarting network services * Testing connectivity (ping) * Escalating if needed
      Answer question

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