Lunar Academy is a leading tutoring centre based in Point Cook. As our centre continues to grow, we are looking for enthusiastic, organised, and professional team members to help support our students and their families.

Your role would be one of the first points of contact for families, helping students begin their educational journey with us while ensuring our classes and operations run smoothly.

Our operating hours are outside of typical school hours, with shifts available:

• Weekdays from 4:30 pm onwards
• Weekends throughout the day

Availability for shifts at least two days per week is preferred. This position has room for growth within our company; additional shifts and professional development can be offered.

About Lunar Academy

Lunar Academy is a rapidly growing tutoring and educational services provider supporting students from primary school through to senior secondary levels in the VCE and IB programs. We are passionate about helping students build confidence, develop strong academic foundations, and achieve their educational goals.

About the RoleThis position would be located at our Point Cook center and would be closely working with both our internal staff and external clients.

Our new receptionist should reflect our values of professionalism, willingness to take initiative, continuous improvement, and genuine care for students and their families.

Duties include:

• Becoming the first point of contact for prospective and existing clients
• Answering phone calls, emails, and enquiries professionally
• Guiding families through our programs, services, and enrolment process
• Scheduling trial classes, tutoring sessions, and ongoing bookings
• Managing student records and administrative systems, including fees and invoices
• Coordinating class schedules and tutor availability
• Following-up enquiries and assist with student onboarding
• Supporting day-to-day academy operations and administration
• Help create a welcoming and positive experience for students and families
• Maintain the presentation of the centre through basic organisation, cleaning, and tidying tasks

This role involves regular communication with our staff, parents, and students, so strong interpersonal skills are essential.

What We're Looking For

You are:

• Friendly, approachable, and confident communicating with people
• Highly organised and detail-oriented
• Reliable and able to manage multiple tasks at once
• Professional in both presentation and communication
• Comfortable using computers and learning new systems
• Proactive and able to work independently
• Passionate about helping students and families

Essential Requirements

• Valid Working with Children Check (or willingness to obtain one)
• Valid Australian Business Number (ABN) (or willingness to obtain one)

Applicants should have availability to start this position immediately.

Any questions regarding this position can contact us via our email:

Job Types: Casual, Freelance

Pay: $20.00 – $30.00 per hour

Work Location: In person