Responsibilities:

• Greet and welcome guests as soon as they arrive at the office

• Direct visitors to the appropriate person and office

• Answer, screen and forward incoming phone calls

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Provide basic and accurate information in-person and via phone/email

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Order front office supplies and keep inventory of stock

• Update calendars and schedule meetings

• Arrange travel and accommodations, and prepare vouchers

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

• Answering screening and forwarding incoming phone calls

• Receiving and sorting daily mail.

Desired Skills and Experience:-

• Minimum 1+ year of reception experience.

• Very Good business communication skills in English & Hindi.

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment (e.g. fax machines and printers)

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational skills

• Multitasking and time-management skills, with the ability to prioritize tasks

• Customer service attitude

• High school degree; additional certification in Office Management is a plus

• Highly Energetic, cordial approach with abilities to interact and accurately resolve all kinds of customer queries and concerns to achieve complete customer’s satisfaction.

• Has excellent problem-solving skills.

• Working knowledge of MS Office , MS Excel.