HR Operations & Analytics Team

Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.

We are seeking a highly skilled and analytically driven Senior Specialist II, HR Technology to join our People team. In this role, you will serve as a senior subject matter expert at the intersection of HR systems and people analytics, helping to optimize our HR technology ecosystem while enabling data-driven decision-making across the organization.

While you will bring deep expertise in Workday HCM—our current HR platform—your value extends beyond any single tool. You are an HR technology and people analytics professional who can build scalable reporting and analytics solutions, support workforce planning through data-driven insights, and translate complex workforce data into actionable recommendations for HR and business leaders. You contribute to the development of analytics frameworks and predictive analyses while helping ensure that our people data ecosystem remains scalable, reliable, and adaptable as technology evolves.

You will partner closely with HR, IT, Finance, and business stakeholders to enhance system capabilities, improve data quality, streamline processes, and deliver meaningful workforce insights that support organizational goals.

KEY RESPONSIBILITIES

1. People Analytics & Workforce Insights

• Develop and maintain workforce dashboards, scorecards, and recurring reports that support HR and business decision-making.
• Analyze workforce trends across headcount, attrition, recruiting, diversity, performance, engagement, and employee lifecycle metrics.
• Partner with HR Business Partners, Talent Acquisition, Total Rewards, and business leaders to understand reporting needs and provide actionable insights.
• Build and maintain data visualizations using tools such as Tableau, Power BI, Workday Prism Analytics, or equivalent platforms.
• Support workforce planning, talent reviews, succession planning, and organizational effectiveness initiatives through data analysis and reporting.
• Contribute to the development of people analytics frameworks and predictive analyses that support talent and workforce decisions.
• Ensure consistency, accuracy, and integrity of workforce metrics by adhering to established reporting standards and governance practices.

2. HR Systems Administration (Workday)

• Administer, configure, and maintain Workday HCM modules including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and Helpdesk.
• Configure and support business processes, workflows, notifications, security roles, and system controls in alignment with HR policies and operational requirements.
• Develop and maintain Workday reports, dashboards, calculated fields, and composite reports.
• Support Workday biannual releases by assessing impacts, testing enhancements, and coordinating deployment activities.
• Investigate, troubleshoot, and resolve system issues while ensuring timely communication and resolution for stakeholders.
• Partner with HR Operations and IT teams to continuously optimize system functionality, user experience, and process efficiency.

3. HR Data Governance & Quality

• Maintain high standards of HR data accuracy, completeness, and consistency across HR systems.
• Conduct regular audits and validation activities to identify and resolve data discrepancies.
• Support compliance with internal controls, audit requirements, and applicable data privacy regulations.
• Document reporting definitions, system configurations, business processes, and operating procedures.
• Contribute to the ongoing development and maintenance of HR data governance standards and data quality processes.
• Support efforts to improve trust, transparency, and accessibility of people data across the organization.

4. Systems Integration & Technical Support

• Support integrations between Workday and connected systems including payroll, benefits, talent, learning, and finance platforms.
• Assist with data imports, exports, Enterprise Interface Builder (EIB) processes, and interface monitoring activities.
• Partner with IT teams and external vendors to troubleshoot integration issues and implement system enhancements.
• Participate in testing activities for integrations, system upgrades, new functionality, and process changes.
• Maintain technical documentation, configuration records, and knowledge base materials to support operational continuity.

5. Process Optimization & Stakeholder Enablement

• Identify opportunities to automate manual HR processes and improve operational efficiency through technology solutions.
• Gather business requirements and translate them into scalable system configurations, reports, and process improvements.
• Serve as a trusted resource for HR technology questions, providing guidance and support to stakeholders across the organization.
• Deliver training, user documentation, and knowledge-sharing sessions to improve system adoption and proficiency.
• Participate in HR technology projects, implementations, and continuous improvement initiatives from planning through execution.
• Build strong partnerships with HR, IT, Finance, and business teams to ensure technology solutions align with organizational needs.

QUALIFICATIONS

Experience

• 7+ years of experience in HR Technology, HRIS, People Analytics, or related functions within complex and growing organizations.
• Hands-on experience administering and configuring Workday HCM, including Core HR, Recruiting, Talent Management, Compensation, Benefits, Time & Absence, and related modules.
• Proven experience developing HR reporting, dashboards, workforce analytics, and data-driven insights that support business and talent decisions.
• Experience supporting HR system implementations, enhancements, testing, upgrades, and continuous improvement initiatives.
• Experience working with HR system integrations, data management processes, and vendor-supported technology solutions.
• Demonstrated ability to independently manage complex projects and deliver technical solutions while effectively partnering with cross-functional stakeholders.

Analytics & Technical Skills

• Strong proficiency in Workday Report Writer, calculated fields, dashboards, and reporting capabilities.
• Experience with data visualization platforms such as Tableau, Power BI, Workday Prism Analytics, or equivalent tools.
• Strong analytical and problem-solving skills with the ability to interpret workforce data and communicate findings effectively.
• Working knowledge of SQL and data querying concepts; familiarity with Python or R is a plus.
• Understanding of system integration concepts including APIs, EIBs, SFTP, and data transformation processes.
• Knowledge of HR data structures, reporting methodologies, and data governance best practices.

Domain & Compliance Knowledge

• Strong understanding of core HR processes and employee lifecycle management.
• Knowledge of compensation, recruiting, talent management, workforce planning, and organizational effectiveness concepts.
• Understanding of HR data privacy, security, and compliance requirements including GDPR, CCPA, and applicable local regulations.
• Familiarity with global HR operations and governance practices is preferred.

Soft Skills & Ways of Working

• Strong customer-service orientation with a commitment to delivering high-quality stakeholder support.
• Excellent communication skills with the ability to translate technical concepts into business-friendly language.
• Detail-oriented with a strong focus on accuracy, data quality, and process discipline.
• Highly organized and capable of managing multiple priorities in a fast-paced environment.
• Collaborative team player who builds productive partnerships across functions and levels.
• Demonstrates initiative, ownership, continuous learning, and a passion for process improvement.

WHAT SUCCESS LOOKS LIKE

In your first year, you will establish yourself as a trusted HR technology and people analytics partner across the organization. Stakeholders will rely on your expertise to deliver accurate workforce insights, maintain reliable HR systems, and identify opportunities for process improvement. Reporting capabilities will become more efficient and scalable, data quality will improve, and HR teams will have greater confidence in leveraging technology and analytics to make informed decisions. Through your contributions, the HR technology ecosystem will be better optimized, more user-friendly, and well-positioned to support the organization's growth and evolving business needs.

A Note on Tooling

We currently use Workday as our primary HRIS, and deep Workday expertise is required for this role. However, we value professionals whose strengths extend beyond any single platform. Success in this role requires strong capabilities in HR technology, people analytics, workforce reporting, and process optimization that can adapt as systems and business needs evolve over time.