ABOUT SOL’S ARC

THE ROLE

HOW YOU’LL SPEND YOUR TIME

WHAT YOU’LL ACTUALLY DO

Documentation & Reporting

• Develop and maintain comprehensive documentation for all program activities, capturing processes, milestones, and impact data.
• Prepare reports, summaries, and presentations for internal and external stakeholders, ensuring alignment with Sol’s ARC’s mission and donor requirements.
• Maintain detailed, organised records that facilitate easy retrieval of information for team use and donor communications.
• Prepare data-driven dashboards and MIS reports for the leadership team, providing clear, concise insights on program performance and outcomes.
• Support donor reporting requirements with well-documented data, analysis, and evidence of impact.

Data Collection & Management

• Design and implement effective data collection processes for various programs, ensuring data integrity, accuracy, and consistency.
• Train program staff on data collection methods including survey design, qualitative and quantitative data gathering, and digital data management systems.
• Organise, secure, and maintain data from multiple sources, creating a central repository accessible to relevant teams.
• Collaborate with technology teams to develop or integrate tools that support streamlined documentation and data management.
• Ensure all data collection systems and tools are aligned with program goals and reporting frameworks.

Data Analysis & Program Monitoring

• Conduct quantitative and qualitative data analysis to identify trends, challenges, and opportunities for program enhancement.
• Translate data insights into actionable recommendations that support programmatic development and strategic decision-making.
• Collaborate with M&E teams to design and execute monitoring frameworks that assess program impact, reach, and overall success.
• Utilise data to measure program effectiveness, adapting strategies as necessary to ensure continuous improvement.
• Track program milestones against targets and proactively flag deviations to the Director of Program Operations.

Cross-functional Collaboration & Capacity Building

• Work closely with program leads, the M&E team, and external partners to ensure accurate data collection aligned with project goals.
• Participate in team meetings, sharing insights, providing recommendations, and keeping staff informed on documentation and data management practices.
• Build the data literacy of program teams through structured training and ongoing mentoring.
• Liaise with government partners and field teams to ensure data collection processes are contextually appropriate and consistently applied.
• Represent Sol’s ARC in donor reviews and external evaluations as required.

WHAT SUCCESS LOOKS LIKE

• Program documentation is current, complete, and audit-ready at all times.
• Data collection systems are consistently used by field teams with high accuracy and minimal errors.
• Donor reports are submitted on time with clear evidence of impact and no discrepancies flagged.
• Leadership has timely, reliable data to make informed decisions about program strategy and resource allocation.
• A culture of data-driven reflection is embedded within program teams.

WHAT’S HARD ABOUT THIS ROLE

• Managing documentation and data across multiple programs simultaneously, each with different formats, timelines, and donor requirements.
• Building data collection habits in field teams with varying levels of digital literacy and capacity.
• Translating complex data into simple, compelling narratives for diverse audiences — from community workers to government partners to international donors.
• Travelling across rural and urban locations in India to support field teams and ensure data quality at source.
• Keeping pace with evolving M&E frameworks, donor reporting standards, and technology tools in a fast-growing organisation.

WHY THIS ROLE MATTERS

• You will be the evidence backbone of programs that directly impact millions of children and adults with disabilities across four states.
• Your data systems and insights will determine how Sol’s ARC grows, adapts, and advocates for systemic change.
• You will build deep expertise in program M&E, data management, and development sector reporting.
• You will grow within an organisation that values transparency, equity, and bold social impact.

WHO WE’RE LOOKING FOR

• Qualifications – Bachelor’s degree in Social Work, Data Science, Program Management, or a related field; Master’s degree preferred.
• Preferred / Added Advantage – Proficiency in data analysis tools such as Excel or Looker; experience with digital MIS or data management platforms.
• Experience – 3–5 years of hands-on experience in program documentation, data collection, and analysis, preferably in a nonprofit or development sector organisation.
• Demonstrated ability to design and manage data collection processes across multi-site programs.
• Prior experience in monitoring & evaluation, donor reporting, and cross-functional collaboration is strongly preferred.
• Strong analytical skills with the ability to translate data insights into actionable program recommendations.
• Excellent organisational, written, and verbal communication skills in English and Hindi.
• Willingness to travel across rural and urban India to support field teams and data collection efforts.