Job description:

Location: Thana Kalan, Una, Himachal Pradesh
Organization: National Institute of Education and Development

Job Summary

We are looking for a dynamic and experienced Retail Sales Associate Trainer for our skill development and livelihood project in Thana Kalan, Una, Himachal Pradesh. The trainer will be responsible for delivering quality training sessions, developing employability skills, and preparing candidates for jobs in the retail sector.

Key Responsibilities

• Conduct classroom and practical training for Retail Sales Associate candidates.
• Deliver sessions on customer handling, sales techniques, billing process, communication skills, grooming, and workplace behavior.
• Prepare lesson plans, training materials, assessments, and practical activities.
• Maintain batch records, attendance, assessments, and daily training reports.
• Support student mobilization, counseling, and placement activities.
• Conduct mock interviews, personality development, and soft skills sessions.
• Ensure adherence to NSQF/SSC guidelines and project requirements.
• Coordinate with centre management for training schedules and batch operations.
• Monitor candidate progress and provide mentoring support.
• Participate in field activities, community meetings, and awareness programs when required.

Eligibility Criteria

• Graduate in any discipline.
• Certification or experience in Retail Sales/Skill Development preferred.
• Minimum 1–3 years of experience in retail training, sales, or skilling projects.
• Good communication and presentation skills in Hindi and basic English.
• Basic computer knowledge (MS Office, Google Sheets, reporting).
• Experience in PMKVY/DDU-GKY/Skill Development projects will be preferred.

Required Skills

• Retail operations knowledge
• Customer service orientation
• Training and facilitation skills
• Communication and interpersonal skills
• Documentation and reporting
• Team coordination and student engagement

Salary

As per experience and project norms.

Working Location

Thana Kalan, Una, Himachal Pradesh.

Preferred Candidate Profile

• Passionate about rural skill development and youth empowerment.
• Comfortable working with community-based training programs.
• Ability to handle classroom and practical sessions effectively.
• Willingness to travel locally for mobilization and placement support.

Work Location: In person

Pay: Up to ₹30,000.00 per month

Work Location: In person