Working at Plusnet | Glassdoor.co.in

Plusnet Overview

Sheffield, England (UK)
1001 to 5000 employees
BT
1997
Subsidiary or Business Segment
Internet
Unknown / Non-Applicable
Unknown
Plusnet is looking for people who want to add more data to their lives. Founded in 1996, the company provides Internet access services to more than 200,000 residential and business customers in the UK, with about half of those signed up for broadband service. Other services ... Read more

Plusnet Reviews

3.5
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Plusnet CEO Andy Baker
Andy Baker
42 Ratings
  • Helpful (1)

    "good but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Services in Leeds, England (UK)
    Former Employee - Tech Services in Leeds, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Plusnet full-time (Less than a year)

    Pros

    For a call center, the pay is good (compared to others), you get free meals in the form of rich sandwiches and fruits, free parking, career improvement in different units

    Cons

    favoritism: They only select those whom they want to be in the morning shift.
    sometimes they serve fruits that have gone off.
    Some of the team leaders are not skilled in the area they manage!

    Advice to Management

    Thee should be a level playing field with regards to those who want to work in the morning shift. when electing team leaders, pick team leaders with the skills and knowledge required for that team

See All 100 Reviews

Plusnet Photos

Plusnet photo of: New Canteen
Plusnet photo of: Red Nose Day
Plusnet photo of: Children In Need
Plusnet photo of: Leeds
Plusnet photo of: Interns 2018
Plusnet photo of: Tea Run
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Plusnet Interviews

Experience

Experience
64%
7%
29%

Getting an Interview

Getting an Interview
84%
8%
8%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Support Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Plusnet.

    Interview

    Online application followed by a 45 min phone interview and 30 mins face to face interview. Had to wait for the face to face interview as the interviewers weren't aware that interview is taking place that day!! But otherwise it was a friendly easy interview

    Interview Questions

    • Give an example of when you had a difficult customer and what was the outcome   Answer Question
See All 15 Interviews

Plusnet Awards & Accolades

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