Does 16 Handles pay their employees well?

According to anonymously submitted Glassdoor reviews, 16 Handles employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at 16 Handles. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at 16 Handles?

70% of 16 Handles employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 16 Handles 3.8 out of 5 for work life balance, 3.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at 16 Handles?

Cashier (15) , Manager (8) , Cashier/Team Member (6) , Front End Cashier (3) , Shift Leader (3) , Team Member (3) , Sales Associate (2) , Sales Associate/Cashier (2)

What are the pros of working at 16 Handles according to real employee reviews?

"This company has very flexible hours." ((in 5 reviews)); "Good Icecream for the people and great workers" ((in 5 reviews)); "Flexible scheduling" ((in 3 reviews)); "good culture focused on people and service" ((in 2 reviews))

What are the cons of working at 16 Handles according to real employee reviews?

"when the store is busy it can be hectic, manager was absent at times" ((in 5 reviews)); "Low pay and long hours" ((in 4 reviews))

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16 Handles

16 Handles Reviews

3.7

70% would recommend to a friend

(110 total reviews)

Solomon Choi

82% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.8

Work/Life balance

3.7

Culture and values

3.1

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

16 Handles has an employee rating of 3.7 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 16 Handles employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

110 reviews

5.0

9 Sept 2025

16 Handles

Manager

Recommend

CEO approval

Business outlook

Pros

Great and welcoming working environment.

Cons

Slow sometimes so the only thing to do was clean.

3.0

21 May 2025

Decent first job

Front of house staff

Recommend

CEO approval

Business outlook

Pros

Easy, free ice cream, decent tips in the summer

Cons

Smells bad, gets really slow in off season

5.0

20 Apr 2025

Mehh

Team member

Recommend

CEO approval

Business outlook

Pros

- So chill job - meet friends - all around same age of teens kind of

Cons

- new management so weird - weird cleaning policies - not as sanitary as it used to be

Viewing 1 - 3 of 110 Reviews

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Jobs at 16 Handles

Assistant Manager: 16 Handles Soft Serve Shop