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      ABTA

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      ABTA Reviews

      3.8

      69% would recommend to a friend

      (28 total reviews)

      Mark Tanzer

      83% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Culture and values

      3.7

      Compensation and benefits

      3.5

      Diversity and inclusion

      3.5

      Senior management

      3.2

      Career opportunities

      ABTA has an employee rating of 3.8 out of 5 stars, based on 28 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ABTA employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      28 reviews
      1.0
      28 May 2022

      Awful place - avoid at all costs

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You get perks if you are in with the right people, but it will come at a cost Leaving - you'll only realise how bad this place is when you go Increase in poor mental health You may get pizza lunch occasionally

      Cons

      Racist and sexism, favouritism Do not work in the Financial Protection team, if you don't get harrassed sexually by a former director (luckily now 'retired') you'll be treated badly by his replacements who are two faced and nasty. Customer support equally poor, some directors will avoid you at any cost. Hr turn a blind eye on any issues and the ceo doesn't want to know. You are more likely to be paid off / put on garden leave / retired / quietly shoved out than promoted or progressed in this company and that is at any level - no one is safe Discriminating against pregnant ladies and returning mothers, and no chance of career progression No pay rises or bonuses bar the absolute minimum that they can give, but the leadership team and ceo will still pocket thousands in annual bonus Will push more work on you with no reward, inflexible working hours Gossiping non supportive place

      avatar
      ABTA Response
      4y
      Thank you for your feedback. I am sorry you had a negative experience working at ABTA. ABTA has procedures in place to respond to any allegation or perception of harassment or racism and will take immediate action in response. The HR team is committed to supporting staff who experience behaviour that does not reflect the ABTA values. As an employer, ABTA is committed to fair work practices and providing development opportunities to all staff, including parents. ABTA has flexible working in place and during the pandemic we provided additional flexibility to staff to allow them to fulfill caring responsibilities. Staff on maternity leave are kept up to date with company news, training opportunities and any internal roles for which we are recruiting. ABTA has made progress implementing our diversity and inclusion plan and continues to be proactive to ensure we continue to provide opportunities and development for all staff. To understand and respond to your specific concerns, we can arrange for you to discuss them with the senior leadership team or the Head of Human Resources. If you would like to discuss your experience further, please contact HR@abta.co.uk.
      2.0
      27 Jun 2022

      Can be good but needs a big change

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you can get over lack of progression and leadership approach and are happy to do an alright job to get by it’s fine Some nice people They appear to be trying to be better with HR and treating people but there’s no point if senior leaders can’t get with it

      Cons

      No point going out of your way or going above or beyond, it won’t be recognised Stepped on by people with louder mouths Lack of leadership skills Everyone in senior leadership team could do with going on a course People with lower salary roles get forgotten about and are expected to do a lot It’s not open and honest Political nightmare

      1.0
      17 Jun 2022

      Dull, boring and a little nasty

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The work doesn't mean anything so you're almost encouraged to coast Salaries can be quite high if you get in with SLT There are some lovely people who work here of course

      Cons

      Extremely dull work, propping up an industry which is destroying the earth A culture of gossip and backstabbing Weird and often creepy senior leadership People get pushed out, fired or firmly asked to leave all the time. Happened on numerous occasions while I worked there. Shockingly this happened a few times to pregnant women. If you're serious about your career there is absolutely zero chance for career progression here unless you impress SLT with a narrow range of personality quirks such as passive aggression, ambitious social climbing, and a refusal to get pregnant.

      Viewing 1 - 3 of 28 Reviews
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      Glassdoor has 31 ABTA reviews submitted anonymously by ABTA employees. Read employee reviews and ratings on Glassdoor to decide if ABTA is right for you.