ACD Direct Reviews

3.0

49% would recommend to a friend

(107 total reviews)

Noah Rosales

53% approve of CEO

49% positive business outlook

ACD Direct has an employee rating of 3.0 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACD Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

107 reviews
3.0
13 Jan 2026

Dumpster Fire of a School

Recommend
CEO approval
Business outlook

Pros

the Location is amazing, right next to the beach in Durres.

Cons

Management/owner are totally crazy and only interested in money and keeping parents happy.

4.0
23 Jul 2025

Great supplemental income

Recommend
CEO approval
Business outlook

Pros

Very flexible. Get to pick the shifts you want to work.

Cons

Only get paid for PTT (per talk time). As an independent contractor, you are not entitled to benefits.

1.0
18 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can give

Cons

Your sent emails to get you started. If you have any questions you need to figure them out because you get no help. The cheapest work from home I’ve ever done. Does not pay your bills so it’s a waste of time to work for the company.

Viewing 1 - 3 of 107 Reviews

Glassdoor has 184 ACD Direct reviews submitted anonymously by ACD Direct employees. Read employee reviews and ratings on Glassdoor to decide if ACD Direct is right for you.